Client testimonials for Susan

MY CLIENTS WOULD LIKE TO HAVE A WORD WITH YOU...

"Thank you Susan - we love our home and really enjoyed working with you"

If you are looking for someone to help you buy a house, we would highly recommend Susan Ginou. We bought our first home with her earlier this year and couldn’t be happier. She was incredibly helpful throughout the process, and very patient as she took us through many houses. Despite the crazy Toronto market and our price point, she was able to get a house very quickly! Both she and John went above and beyond expectations in helping us select homes to view, touring them with us and inspecting them closely, and making sure we were comfortable before putting in an offer.  Thank you Susan – we love our home and really enjoyed working with you!

D & B Reid - bought in 2017

"Extremely professional, reliable and knowledgeable"

Susan & John were instrumental in guiding our purchase of a rental condominium. Never hesitating to take time out to fully understand the details of our situation or guide us as new landlords, their purchase strategies twice landed us properties in competitive market conditions.

They are extremely professional, reliable and knowledgeable about the Toronto real estate market.'
Thanks Susan!

Alex and Melody B. - bought in 2017

"Honest and capable real estate agents"

Susan and John Ginou came highly recommend to us as honest and capable real estate agents. We signed up with them and didn't look back.   Right from our initial meeting we could tell that they were the team to sell our house.  Their positive outlook, enthusiasm, knowledge of the neighbourhood and marketing strategy were instrumental in getting a great price and successfully closing, all in less than a month!  We depended on them to answer our questions quickly throughout the process and keeping us aware of each showing.  All the while they were working to create visibility for our property in a cautious real estate market.  We couldn't recommend them enough-they are good folks, great to work with and their efforts get the best results for their clients.

Lee and Joe D. - sold in 2017

"Thank you from the bottom of our heart for this great experience"


Hello dear Susan and John,

Boris and I would like to express our gratitude for all your hard work and help you given to us. From the first meeting we had, we knew that we found an agent who is ready to advocate our interests, has integrity and able provide us with the most helpful advice. You have listen very carefully to all our usual and unusual requests and as a result found us the home of our dreams. John has given us very useful and experienced suggestions on the property location, zoning rules and renovation strategies. Our closing was very smooth.

We also appreciate your help with the leasing our home and working hard to defend our best interests.

Thank you from the bottom of our heart for this great experience. We are sure that our friendship and business relationship will continue and will be more opportunity for us to work together!

Anna and Boris G. - bought & leased in 2017

"We found our perfect first home thanks to Susan"

As first time home-buyers, we didn't really know what to expect when it came to condo-hunting, especially in Toronto's hot market. However, Susan walked us through everything beautifully, and was always very happy to answer our (many) questions about the whole process. She was great to work with, from beginning to end - her warmth, knowledge, and her genuine personal interest in us definitely removed a lot of the stress we were expecting to encounter. We found our perfect first home thanks to Susan, and we will definitely be recommending her to our friends as they search for their first homes as well.

Kyle and Holly- bought in 2016

"An amazing game plan for selling"

"When we needed to sell our home, we contacted Susan because she lives in the neighbourhood and knows what a great place it is to live. She came to us with an amazing game plan for selling, and once we started working with her, took control of the situation from start to finish. She helped us with staging and some minor maintenance, and made sure the entire process went as smoothly as possible. After the sale of the home, Susan was able to help me rent the perfect condo in a wonderful neighbourhood. I am so pleased that we used Susan for the sale of our home, and I would recommend her to anyone going forward."

Michael G - sold in June 2016

"Susan gave us the WOW factor"

Susan listened carefully and immediately pinpointed our needs.
With two young children, a husband already immersed in an out-of-town job transfer and my substantial career commitments, Susan was our ally and the perfect fit!
The wheels were immediately put into motion-we were set up with a top-notch Ottawa realtor, last minute repairs and Susan supervised and organized every last detail to orchestrate us to a speedy sale for top dollar. 
Susan gave us the WOW factor and the results prove it! We will recommend Susan in a heartbeat. 
-Jodi B & Family - bought & sold in March 2016

"Buying and selling with Susan"

We would like to extend our sincere thanks to you for the way you conducted the recent purchase and sale of our homes. Your professional yet friendly manner at all times, was greatly appreciated. 

Overall it was a painless experience, with very little intrusion into our daily lives.  Your knowledge of the market place, communication skills, and attention to details, enabled us to be fully informed during each step of the process.
 
Thank you Susan!
 
Colleen and Kevin R.- bought and sold in February 2016

"I want to sell my house "

"I want  to sell my house" I said to Susan one day. "And I want to lease that house just up the street".
What? Have you talked to your sister?  Are you sure? What has happened to change your mind? she asked. These were all legitimate questions to ask. Earlier this year I had enlisted Susan's help in finding a condo for me - a nice condo, a big condo, with a view of the park or lake, with a big balcony, in my neighbourhood.
That turned out to be a demoralizing exercise in futility. Too small! Not enough room for all my art supplies and art. We decided to put condo hunting on the back burner.
This time though I had found exactly what I wanted. A house for lease just up the street. What followed next was 2 weeks during which Susan was in full flight, getting all the papers, inspections, legal documents for both transactions, and getting my house ready for going on the market.She kept me appraised of everything that had to be done and when it would be done.
Less than 2 weeks later I had signed papers for the sale of the house.
Under normal circumstances this whole thing would be extremely stressful. Susan was well aware of other factors that would be adding to the stress and affecting how I dealt with the situation. She was sensitive and supportive.
Every day she asked "How are you doing? Are you OK?" It was the "caring" she gave that kept me sane through out those 2 weeks. I thank her for that.

Linda D. - sold in May 2015

"Winning Choice for Us First Time Buyers"

Being new to the real estate game we really appreciated the guidance and expertise Susan provided. She has excellent knowledge of West Toronto in all of the neighbourhoods that were in our price range (Mimico, New Toronto, Long Branch, Weston, Corso Italia. Rockliffe-Smythe) as well as our dream neighbourhoods (Parkdale, Roncesvales, Junction). With Susan's help we were able to snag the first place we put an offer on, for just a tad over asking price.

Susan has great attention to detail during viewings. We were able to do a full walk through of our house-to-be, examining every aspect of the home inspection. When it came time to make an offer, we didn't feel like there was any pressure on us, but were able to look to Susan for the advice we needed as first time buyers.

Susan was very adaptive to our requests and changing needs. We were originally considering purchasing a duplex with family members, but settled on a single family bungalow not far from the lake. Susan was able to send us a wide range of listings, and also took us to a few properties close by to ones we had requested to view during our viewing sessions. We found it very helpful to compare multiple places in the same neighbourhood, and to follow up with what those places sold for.

All-in-all our experience with Susan was excellent, and we'll be recommending her to our friends and family members in the future.
Jenna G. - bought in April 2015

"She genuinely cares for her clients"

We highly recommend Susan for both buying and selling a home. Susan shows amazing attention to detail, particularly when viewing a home and when deciding what needs to be done to get your home ready to put on the market. With her excellent advice, we were able to buy the first house we put an offer on. And we bought it for under asking price! We love our new house – it’s much nicer than we had hoped for. Susan also helped us sell our old house in the east end for well over asking. She worked extra hard to sell a house that was on the other side of the city from her. I’m sure we would not have got the price we did had it not been for all her helpful suggestions. Throughout the buying and selling process, Susan never made us feel like just another commission. She genuinely cares for her clients. 

Megan and David R. - bought & sold in April 2015

"Buying brand new in High Park"

I recently purchased a new condo at the Daniels High Park site and Susan represented me at the sales centre.

Although the builder has their own sales reps there and were very helpful, Susan, acting as the agent on my behalf pointed out various items in the lengthy builder contract that I was able to negotiate on. Also, we walked the new home site down the street from the sales center to get a feel that the model in the builders office cannot give you.

Susan's tips on unit layout, floor height and positioning in the building helped me decide which unit was best for me. On top of that there was no extra cost to have Susan help me with this new purchase. Her knowledge of the new home market was excellent.

John G. - bought in April 2015

"First time buyers and their new home"

Susan is always smiling and passionate and used her arsenal of research and strategies to help us quickly find our first home in a very competitive market. The process  couldn't have been any smoother!

Melody, Alex & Leo B. - bought in March 2015


 

"Moving after 50 years"

Having to sell your home of 50 years and being seniors is a stressful experience, to say the least.
But luck came along when we chose to work with Susan Ginou. Her compassionate and personalized approach allowed us to have full confidence during the selling process that the best results would be obtained, and they were by selling our home quickly and considerably over the asking price.
It was also a great comfort to know that Susan was available for our concerns basically anytime. Being two female seniors we really appreciated her husband John's input to the technical part of the house and his offer to assist us whenever there was a need.
You are a great team! Thank you both.

Anne D. - sold in March 2015

"A difficult process made easier"

When I decided it was time to leave my Old Mill condo my daughter, Susan stepped in and guided me through this challenging time.
I was moving to a seniors residence, and there were times when I needed to take a step backwards and Susan respected my time table for the move.
She ensured that the transition went as smooth as possible, tending to issues regarding my health, finances and my condo. She offered me choices to overcome my distress at having lost control of some of my life.
After my move my condo was prepared by Susan for the market in ways I would never have thought of, and sold quickly. 
Thanks Susan for everything you have done for me.

Ruth (Susan's Mom) - sold in January 2015.

 

"Thanks Susan"

Thanks Susan - we are smiling a lot - and thanks so much for all your help. You set out high expectations, in terms of the service you would provide and the price you would get us, and then exceeded those expectations. You did a great job from beginning to end!

Tim & Leticia G. - bought and sold in 2014.